Golden Hour shipping guide

From our collection to your doorstep

We want you to know when to expect your order before you check out. The most accurate delivery estimate is always shown directly on the product page and is based on the item, your order date and the available delivery route.

1

Check the estimated delivery

On every product page, look for the estimated delivery information near the purchase section. This shows the expected arrival window for that specific style.

2

Allow time for processing

Once your order is placed, it is carefully prepared before dispatch. Processing time is already reflected in the delivery estimate shown on the product page.

3

Follow your order updates

After your order has been dispatched, you will receive a shipping confirmation by email. Tracking information is included whenever it is available.

4

Give tracking time to update

A tracking link may need a little time to become active after dispatch. This is normal and does not mean that your parcel has stopped moving.

On every product page

Find your delivery estimate before ordering

The estimated delivery information is shown close to the size selector and add-to-bag area. Always check the product page before ordering, as delivery times can differ between styles.

Estimated delivery The expected arrival window for that product
Calculated from today The estimate updates according to the order date
Product-specific timing Some styles may have a different delivery window
Shipping confirmation Sent by email after your order has been dispatched

Good to know

What can affect delivery timing?

Delivery estimates are based on the information available when you place your order. Occasionally, external factors may affect the final arrival date.

Destination and local delivery network

Delivery timing can vary depending on the destination and the local carrier handling the final part of the journey.

Busy shopping periods

Holidays, promotions and unusually high carrier volumes can occasionally add extra time to a delivery.

Separate parcels

When an order contains multiple styles, items may occasionally arrive in separate parcels with separate tracking updates.

Our international partner network. Golden Hour works with a carefully selected network of international production and fulfilment partners. This allows us to offer a broader collection while shipping each style from the location best suited to prepare and dispatch it.